Endpoint not updating virus definitions

Faculty/Staff: The University of New Hampshire has secured Microsoft System Center 2012 Endpoint Protection licenses for Institutionally Owned computers.

This extends to ONE Personally Owned computer used for work associated with the University.

The article covers things like ensuring all SEP clients and SEPMS are running the latest maintenance release, using the Group Update Provider (GUP) for content distribution, and how to ensure out-of-date SEP clients to still get incremental updates.

It even explains the best way to use a MS-SQL database for large environments.

If the issue persists, please contact Kaseya Support.

Applies To: On-Premise ONLY Applies To Versions: VSA 6.3, VSA 6.5, VSA 7.0, VSA 8.0, KAV6, KAV10 This will occur if there is an issue on the endpoint that causes the kaseya/kaspersky services to stop.

If all is well, you should see a gold shield icon in the lower right of your desktop.

If you see a slash over the gold icon, it is not running and should be enabled.

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And new Vulnerability Protection blocks security holes in your PC’s operating system, applications, browsers, and browser plug-ins to prevent hackers from exploiting them.Norton Anti Virus defends your PC against detected viruses, spyware, bots, worms, and more while minimising the performance impact or getting in your way.The improved Norton Protection System features multi-layered protection technologies that work together to proactively block attacks and detect and remove threats before they can harm your PC.Anti-virus software can, when the virus definition file is kept current, automatically find and remove viruses and other malware.This document presumes you are using Symantec Endpoint Protection, which is provided free of charge via the download channel in Go WMU, to all WMU faculty and staff members.The campus and off-campus versions of Symantec Endpoint are set to automatically update your anti-virus definitions at least once a day.

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